Giving and Receiving Feedback
5 learning units · ~18 minutes
How to give and receive feedback that makes a difference: focus on the task and the process, phrase it in three parts (observation, effect, suggestion), and organize peer review with clear criteria. When you receive feedback, let it sit for a day before you decide what to do with it.
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Contents
What Makes Feedback Useful
- The Three Questions That Feedback Answers · approx. 4 min
- Four Levels—and Why the Fourth Does Little · approx. 3 min
Giving, Peer Review, Receiving
- Giving Feedback Yourself · approx. 3 min
- Organizing Peer Review · approx. 3 min
- Receiving Feedback · approx. 5 min
